COVID-19 UpdateAs the effects of COVID-19 (Coronavirus) unfold, we are mindful of keeping our guests and community informed of what we have planned for the spring season. It is an ever changing and evolving situation which we are monitoring daily. The health and wellbeing of our guests, team members and local community is paramount to us.
As our seasoned guests know well, there has never been anything standard about our standards. To see our entire Covid-19 Safety Blueprint, click HERE. We have also compiled a list of Frequently Asked Questions and updated our BLOG on current information on stores, restaurants and activities.
We are currently OPEN for reservations for the 2020 Nantucket season. To offer flexibility to those guests who have confirmed reservations to arrive on or before June 30th, guests will have the option of receiving a full refund or moving to alternate dates, based on availability and rate differential. For all reservations from July 1, our regular reservation and cancellation policy will apply.
2020 Cancellation PolicyGuests canceling their reservations more than 30 days prior to their arrival date will be refunded 90% of their deposit. Guests canceling within 30 days of scheduled arrival date receive no refund, regardless of reason for cancellation: the entire deposit is forfeited as the agreed-upon late cancellation fee. If a reservation is shortened within 30 days of arrival, there will be no refund for unused days. NO SHOW, NO CALL ON DAY OF ARRIVAL, RESULTS IN FORFEITURE OF ENTIRE DEPOSIT. If you must cancel or change your arrival date, on the day of arrival, you must notify Nantucket Boat Basin Dockmaster prior to 10am that day.
We are busily preparing to welcome you back to the docks of Nantucket Boat Basin and are looking forward to a bright summer ahead.